We endeavor to ship all orders promptly. Some orders require fresh packing which may delay shipping a few days. We always contact our customers if there will be a delay.

All orders will be sent via the U.S. Postal Service or United Parcel Service (UPS) at the rate you selected.

If for any reason you are not pleased with your order, please return the unused portion for a complete refund (shipping costs are not refundable).

Bulk drum orders require freight shipping. We will be in contact with you to discuss shipping arrangements

If at any time you have a question regarding shipments or returning goods, please email us at dave@realmaplesyrup.com or call us at 1-877-333-8465. We are always glad to assist our customers.